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PickupTeamSign in
For the team

Help signing in

The staff console is for people on the Pickup team. If you are a guest or an operator, the help centre on pickupcharter.com is the place for you.

Sign in

Common questions

How do I sign in?
Open the sign-in page and enter your Pickup work email. We email you a code. There are no passwords. You are then asked for the code from your authenticator app.
Can I create an account myself?
No. There is no sign-up. Staff accounts are created by invitation, sent to your Pickup work email when you join.
I have joined the team but have no invite
Ask your team lead. They will arrange it.
I changed or lost my phone
Tell your team lead the same day, so your sign-in can be reset.
I am a guest or an operator
This site is for the Pickup team. For bookings, listings and payments, open the help centre.